Labour & social insurance administration

Industrial Accident Insurance Benefit Claim — From the Medical Care Benefit Application to the 90-Day Review Request

A worker injured in a work-related accident applies for medical care benefits with the Korea Workers' Compensation and Welfare Service. The application states the workplace, how the accident occurred and medical opinions (Industrial Accident Compensation Insurance Act, Article 41(1)), and the Service must decide and notify within 7 days of receipt (Enforcement Rules, Article 21(1)). Time for committee deliberation, investigation and document supplementation is not counted in the 7 days. A decision can be challenged by a review request to the Service within 90 days of learning of the decision (Article 103(3)), and a further re-review request within 90 days of learning of the review decision (Article 106(3)). The right to insurance benefits lapses after 3 years (5 years for disability benefits, survivor benefits, funeral expenses and similar) (Article 112).

Procedure

Procedure type
  • Application Difficulty Medium

    An application for a subsidy, benefit, compensation or decision. The authority reviews whether the payment or selection criteria are met and then decides.

  • Appeal Difficulty High

    Submitting an opinion, objection or administrative appeal against a disposition or decision already made, or applying for damage relief or dispute mediation. The reviewing body decides after examining the facts and the law, so preparing supporting evidence is important.

  1. 1. Identify the benefit types and which to claim

    Insurance benefits include medical care, temporary incapacity, disability, caregiving, survivor, injury and disease compensation annuity, funeral expenses and vocational rehabilitation benefits, paid on the claim of the eligible person (Article 36). Based on how the accident occurred and the treatment status, decide which benefit to claim first.

  2. 2. Prepare the accident circumstances and medical opinion materials

    A medical care benefit application needs documents stating the workplace, how the accident occurred and the medical opinion on it (Article 41(1)). Arrange the accident report, medical certificate or opinion, and workplace information in chronological order, and include coworker statements or site materials if available.

  3. 3. Prepare and submit the medical care benefit application

    The worker may apply to the Service directly, or an industrial accident insurance medical institution may file on the worker's behalf with consent (Article 41(2), Enforcement Rules, Article 20(1)). The Service informs the employer and hears their opinion (Enforcement Rules, Article 20(2)).

  4. 4. Check the Service's decision

    The Service decides whether to pay within 7 days of receiving the application and notifies the applicant and the insured employer (Enforcement Rules, Article 21(1)). Time for committee deliberation, investigation, document supplementation and hearing the employer's opinion is not counted, so the decision may take longer (paragraph 2).

  5. 5. If denied, file a review request and re-review request

    To challenge a benefit decision, file a review request with the Service through its branch that made the decision within 90 days of learning of the decision (Article 103(2) and (3)). The Service decides within 60 days of receiving the review request and may extend once by up to 20 days (Article 105(1)). If you disagree with that decision, file a re-review request within 90 days of learning of the decision (Article 106(3)).

Required documents

  • Medical care benefit application (statutory form of the Enforcement Rules of the Industrial Accident Compensation Insurance Act)
  • Accident report
  • Medical certificate or physician's opinion
  • Copy of ID
  • Review request or re-review request (if denied)

Fees

Administrative service fee
  • from KRW 500,000
All administrative service fees exclude 10% VAT.

Medical certificate fees are actual costs. Our office fee starts from the amount shown above and may vary depending on the benefit type and whether a review request follows a denial; we will give you an exact quote after reviewing your documents.

Legal basis and review date

  • Industrial Accident Compensation Insurance Act, Article 36
  • Industrial Accident Compensation Insurance Act, Article 41
  • Industrial Accident Compensation Insurance Act, Article 103
  • Industrial Accident Compensation Insurance Act, Article 105
  • Industrial Accident Compensation Insurance Act, Article 106
  • Industrial Accident Compensation Insurance Act, Article 112
  • Enforcement Rules of the Industrial Accident Compensation Insurance Act, Article 20
  • Enforcement Rules of the Industrial Accident Compensation Insurance Act, Article 21

Checked against the statutes on

Statutes and public notices change, so each case needs to be checked individually. Statute titles are given in English for reference. The Korean statutes are the authoritative text.

Check these first

  • The review and re-review requests must each be filed within 90 days of learning of the decision, so first check the date you received the denial notice.
  • The right to benefits lapses after 3 or 5 years, so check the deadline in advance for benefits you will claim after treatment ends.

Frequently asked questions

Where do I apply for industrial accident medical care benefits?
With the Korea Workers' Compensation and Welfare Service (Industrial Accident Compensation Insurance Act, Article 41(1)). An industrial accident insurance medical institution may also file on the worker's behalf with consent (Article 41(2)).
How long does it take to get a result after applying?
The Service must decide whether to pay within 7 days of receiving the application (Enforcement Rules, Article 21(1)). However, time for committee deliberation, investigation and document supplementation is not counted in the 7 days.
What if the claim is denied?
You may file a review request with the Service within 90 days of learning of the decision (Article 103(3)). Administrative appeals under the Administrative Appeals Act cannot be filed against benefit decisions (Article 103(5)).
What if the review request is also rejected?
You may file a re-review request with the Industrial Accident Compensation Insurance Re-review Committee within 90 days of learning of the review decision (Article 106). For decisions made after committee deliberation, a re-review request may be filed directly without a review request.
Is there a limitation period for the right to insurance benefits?
The right lapses if not exercised for 3 years. For disability benefits, survivor benefits, funeral expenses, pneumoconiosis compensation annuity and pneumoconiosis survivor annuity the period is 5 years (Article 112(1)).
Does an administrative agent help with industrial accident applications?
Yes. Hwang Yoon-sang Administrative Office organizes the accident circumstances and medical opinion materials, then prepares and files benefit applications such as medical care benefits and review requests on your behalf. The Korea Workers' Compensation and Welfare Service decides whether to pay.

Contact us

Hwang Yunsang Administrative Office in Songdo, Incheon prepares and submits administrative documents and explains the procedure. If your situation is similar, send us a message.

📍 2697, 26F POSCO Tower-Songdo, 165 Convensia-daero, Yeonsu-gu, Incheon, Republic of Korea · 📞 010-3374-2687 · 🌐 hwangadmin.com

This guide is general information based on public sources. Requirements, documents and deadlines differ by case and by the competent agency, so please confirm them before you proceed.